Frequently Asked Questions

You can view your account to check the status of your order.

We accept all major credit cards, Amazon Pay, PayPal and you can Pay Later with Affirm.

Of course. If you'd like to cancel an order, you must contact us before the order ships. Once the order has shipped, you will have to go through a return process.

If you'd like to make a change to your order, you'll need to contact us before it ships. We cannot accommodate every request, but we'll do our best to make the changes you request.

Once an order has been packaged or shipped, it is no longer possible to modify.

We ship practically anywhere on the planet.

All orders are shipped via USPS. Please allow 1-2 days for processing prior to shipment.

Domestic Shipping (within the USA)

•  Priority Mail: 1-3 business days.
• Ground Advantage: 2-5 business days.

International Shipping (varies by country)

•  Standard International: 5-14 business days

Of course! Every order we ship out is accompanied by a tracking number from USPS. Once your order ships, it will be emailed to you automatically. Please allow 24 hours for the link to update/activate in the USPS system.

You can retrieve your tracking number by logging into your Account and viewing your recent orders.

If you need a return or exchange: please follow the instructions outlined here.

We do not refund shipping fees.

Our 100% Satisfaction Guarantee ensures that every item you purchase meets our high standards of quality. If you are not satified with your item, you can return it for a replacement or refund according to our return policy.

Snoooze began as an internet moniker, and gamertag.

We're located in the small town of Keene in New Hampshire, USA.

We currently don't release any digital files of prints. We pride ourselves on providing the highest quality product we can start to finish, and we can't do that if we aren't printing it ourselves.